If you change your mind about your purchase, please sending us an email to [email protected]mail.echsupport.ladesk.com and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.

Your order is only eligible to be cancelled and modified within 02 hours of placing the order. After that time, the order is locked for processing and can no longer be cancelled.

Please be informed that:

A management and transaction fee (20% of your total order value) will be applied for the cancellation. We are not guaranteed to deliver your order in timely manner if your order needs design modification as it will take us much longer to modify your design in this holiday seasons

NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.

Your satisfaction is our long-term pursuit and concern. We want you to shop with confidence. That’s why we provide guarantees that ensure you’ll receive your item on time and as described.

Everyone who shops on our store receives the following guarantees:

Full Refund if you don’t receive your order.
You will get a full refund if your order does not arrive within the delivery time promised by our Store. Full or Partial Refund if the item is not as described. If your item is significantly different from the product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item. Full refunds are not available under the following circumstances: 1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address) 2. Your order did not arrive due to exceptional circumstances outside the control of our Sport Us Store (i.e. not cleared by customs, delayed by a natural disaster). You can submit refund requests by sending a message on Contact Us page or using your PayPal account.